We spoke with Marcel from Top Deal Plaza about the transition, the implementation process, and their day-to-day experience.

A Transition with a Clear Reason

Top Deal Plaza, a sun shading specialist based in Uden with a team of around ten employees, had been familiar with Blueprint for several years. They were first introduced to the software through Verano, but at the time they felt the solution was still too new.

“Back then, we felt Blueprint was still a bit premature. We wanted to see how it would develop first.”

When their existing software was no longer supported, they needed to switch to a new system. During their search, what stood out most was the complete package Blueprint offered.

“The partially automated ordering process was ultimately the deciding factor for us.”

Growing Together with the System

As with any new software, implementation took time. According to Marcel, the biggest challenge wasn’t the system itself, but learning how to make the most of all its capabilities.

To support this process, he scheduled a session with Hugo from Blueprint every two weeks to discuss all the questions that had come up. The knowledge gained during these sessions was then shared with the rest of the team.

This personal guidance helped everyone become more confident and efficient in working with Blueprint.

More Clarity, Fewer Errors

According to Marcel, the biggest benefit isn’t just automation, but the overall improvement in the quality of their work.

Because the ordering process is partially automated, the risk of mistakes has been significantly reduced. At the same time, the entire team has access to the same information, making it much easier for colleagues to take over each other’s work when needed.

The installers benefit as well. Order confirmations, product specifications, and photos of the installation site are all readily available. In addition, submitting service requests to suppliers has become faster and more organized.

Responding to Customers Faster

Customers notice the difference too.

“It often happens that customers receive their quotation in their inbox while they’re still sitting in our showroom.”

Blueprint also ensures that every quotation has the same professional appearance, including terms, conditions, and warranty information. This not only creates peace of mind within the company but also delivers a consistent experience for every customer.

Valuable Feedback for Future Development

During the interview, Marcel also shared a few suggestions for improvement. One of them was having a more accessible first-line support service for situations where immediate assistance is needed.

He also mentioned that digital signing can sometimes be confusing for older customers. At the moment, Top Deal Plaza solves this by allowing customers to sign on a tablet in the showroom.

These kinds of real-world experiences are extremely valuable to us. They help us continue improving Blueprint based on the everyday needs of the people who use it.

A Partnership That Keeps Growing

For Marcel, the conclusion is clear. Despite the areas for improvement, he is happy with the decision to choose Blueprint.

“We’re very happy with our choice for Blueprint.”

He would therefore recommend Blueprint to other sun shading specialists looking for a future-proof software solution.

For us, that’s the greatest compliment we can receive. We believe great software is never truly finished. That’s why we continue working together with our customers to make Blueprint even easier to use, more transparent, and more reliable every day.

The post How Top Deal Plaza Created More Clarity and Fewer Errors with Blueprint appeared first on Blueprint.

Why did you start looking for a new software solution?

“We were previously using several different software solutions, but over time we kept running into limitations. In particular, we saw very little progress in terms of support and ongoing development.

We were looking for a future-proof solution: software that not only meets our needs today but also continues to evolve and grow alongside our business.”

Why did you choose Blueprint?

“What immediately stood out to us was that Blueprint is continuously being improved. The team actively listens to user feedback, and new features are added on a regular basis.

On top of that, Blueprint provides everything we need in one system. From quotations and order processing to scheduling and invoicing, the entire workflow is integrated.”

What has changed since you started using Blueprint?

“The way we work has become significantly more efficient. We can now create quotations much faster and even prepare them directly at the customer’s location. As soon as a quotation is approved, we can convert it into an order with a single click.

Invoicing has also become much smoother, and a large portion of our administrative work is now automated.”

Where have you achieved the biggest time savings?

“The greatest improvement is in the transition from sales to execution. Because all information is captured correctly from the start and processes move forward automatically, we spend much less time on manual tasks. This not only saves time but also reduces the risk of errors.”

Estimated efficiency gain: approximately 30%.

How do your customers experience the communication generated by Blueprint?

“Customers respond very positively to the automated communication, such as order confirmations and appointment confirmations. They stay well informed throughout the entire process, which provides clarity and creates a professional impression.”

How would you describe Blueprint?

“A software solution that streamlines your entire business process—from sales to project execution.”

Would you recommend Blueprint to other companies?

“Absolutely. Especially companies in the sun shading and window & door industry that want to bring more structure to their processes and spend less time on administration can benefit greatly from Blueprint.”

About Jatibee Zonwering B.V.

Remon Witteveen and Jan Mosselman, owners of Jatibee Zonwering B.V., experience every day how a single integrated system provides greater visibility, more efficient processes, and better service for their customers.

The post How Jatibee Zonwering Achieves a 30% Efficiency Gain with Blueprint 🚀 appeared first on Blueprint.

As a shading specialist, your work revolves around craftsmanship. Advising customers, measuring, delivering, and installing perfect solutions — that’s where your passion lies. But reality is often different. In the evenings, you’re still making quotes, scheduling appointments, or chasing payments.

The shading industry is changing. Customers expect fast and clear communication. The pressure on time and margins is increasing. And meanwhile, the administrative load is not getting lighter. Much of the software in the shading industry does not align with how companies really work.

Fortunately, there is a solution that puts your craft back at the center: Blueprint, specially developed for shading specialists.

Concrete changes in your daily work

Imagine this: you return from a measuring appointment. Instead of spending another hour calculating and typing, you have a quote ready with just one click. The price is calculated automatically. The customer receives a clear PDF in their inbox the same day — professionally prepared and error-free.

Has the customer approved? You automatically get a notification. Has the customer accepted your proposed appointment? You see this instantly in your overview. Has the customer paid? The payment is automatically recorded.

Your work scheduling also runs much smoother. No more paper job sheets that get lost or chaotic group chats where information disappears. Instead, you use a digital job sheet with all the details in one place: customer information, product details, on-site photos, notes. Everything accessible to you and your colleagues.

The result? Fewer mistakes, less hassle, and more time for your business.

Today’s customer expectations

Today’s customers no longer just compare prices. They expect clarity, speed, and a professional experience. If they have to wait five days for a quote, their interest can disappear. If communication is unclear, trust drops.

Digital solutions make the difference. They provide speed in communication, clarity in appointments, and a professional look that inspires confidence. For the customer, this feels better, and for you, it delivers more conversions and customer satisfaction right away.

Did you know that 78% of customers buy from the company that responds the fastest?
Source: overondernemers.be

Why software in the shading industry is often a source of frustration

Have you ever looked at software for your business, but quickly walked away because it didn’t quite fit your needs? You’re not alone. Many shading specialists face the same frustrations.

Some packages are designed for manufacturers. They focus on production processes, are complex, and don’t fit your daily practice. Other software is far too general. It tries to work for “any kind of company” but misses exactly the features you need — or is full of things you’ll never use.

And then there are tools designed by techies, for techies. Logical for those who live and breathe IT, but not for someone who works outdoors installing. You need something that works, not something you have to take a course for.

Then there’s custom software. That sounds attractive — until you see the cost and how long it takes.

And honestly: it’s strange that custom work is even necessary.

Because whether you’re a dealer in Groningen or Limburg, almost every shading specialist works in largely the same way and faces the same challenges.

So why should you have to build a custom software package to handle all of this? Why isn’t there just one good solution?

What you need is software that matches your needs exactly. And that’s where Blueprint comes in.

Blueprint: the solution for shading specialists

Blueprint was developed together with people from the shading industry. No generic solution, no technical maze, but a practical, smart tool that fits the way you work.

With Blueprint you work fully digitally, from quote to installation and invoicing. You quickly and easily create a quote with automatic price calculation, schedule appointments digitally, and work with clear job sheets and measurement forms.

What you get with Blueprint:

• Automatic price calculation
• Custom quotes with pre-set product configurations
• Digital job sheets and measurement forms
• Professional communication with customers
• A complete ready-to-use tool fully tailored to your workflow

Whether you work independently or manage a team: everyone in the company can use it.

A look at the future

Without a good system, your company is highly dependent on individual employees. If your planner is on holiday, or a technician is out for a long time, the entire process is under pressure. Much knowledge is in people’s heads, not in systems. That makes you vulnerable.

Think of that one ‘know-it-all’ in your company — the one who knows exactly how everything runs, who ordered what, what was agreed with customers, and when and how something will be delivered. What if that person is gone for a week?

With Blueprint, you document processes and prepare your business for the future. No more chaos when someone is absent, no barriers to growth, no risks during a handover.

Why this makes you stronger:

• You are less dependent on individuals
• Growth becomes easier
• Your business becomes more attractive for takeover or collaboration
• You contribute to building an efficient ecosystem in the industry

Because that’s what Blueprint is working towards: an ecosystem in which the end customer, the dealer, and the manufacturer are seamlessly connected.

Discover it for yourself!

Blueprint is for specialists who want to grow without losing control. For entrepreneurs who want to work more efficiently, gain more control over their processes, and no longer want to remember or solve everything themselves. And for teams that crave peace and overview.

You don’t have to be an IT expert. Blueprint is made for people from the field.

Schedule a free demo today and we’ll be happy to show you how Blueprint can make your shading company more efficient and professional.

📅 Free demo

📧 Email us: hello@blue-print.io

📞 Call us: 040 782 0212

The post The future of sun protection: how smart software makes your job as a specialist easier appeared first on Blueprint.

The company now has about 35 employees, supplemented by a flexible pool of self-employed contractors. Daily management is in the hands of Bas van der Dussen and Rob Schipper, who are steadily expanding the company step by step. That growth also brought new challenges, particularly in the area of efficiency and structure. The switch to Blueprint was therefore a conscious choice to enable further professionalization.

We spoke with Bas and Rob about their experiences with Blueprint and what the software delivers in practice.

Getting to Know Paul & Paul

• Can you briefly introduce Paul & Paul? What exactly do you do and where are you located?
  Paul & Paul, with our headquarters in Bergschenhoek and showrooms in Krimpen and Alphen aan den Rijn, focuses on the sale and installation of sun protection, window frames, canopies, window decoration, and insect screens. We advise customers in our showrooms and deliver tailor-made products from various suppliers in Europe and sometimes even beyond. We install these for both private individuals and B2B clients such as contractors and architects. We are a young, rapidly growing organization increasingly covering the region, with plans for further expansion.
• How did you get in touch with Blueprint? And how was this first contact?
  It’s actually a funny story. Lars from Blueprint contacted us a long time ago. At that time, we were working with another program, and initially, the contact was a bit stiff; there simply wasn’t an immediate need for a new digital program. Later, when some things changed internally and we were specifically looking for a planning system, Blueprint came our way again. A colleague had a positive conversation with Lars and advised us to take a look. Although we were initially reluctant to change everything again, the conversation with Lars turned out very positive. He came at exactly the right time. The contact, also later with the CodeFlex team at their location, was informal, easygoing, and at the same time serious and pleasant. That personal connection and the similar, young, and playful way of doing business gave us confidence.

The Switch to Blueprint

• What were your expectations before starting with Blueprint?
  To be honest, we were quite nervous. It was a big step. We mainly hoped for a user-friendly system that would improve our processes, especially planning. We also had some expectations in terms of data analysis at the management level; we saw room for improvement at first, although that is now getting better and we know more exciting developments are coming in that area. Some product configurations via the Logyx configurator weren’t perfect in the beginning, but ironically, that taught us a lot about our own products because it forced us to dive deeper into the details. Now, that’s working perfectly too. Sometimes, we even think something can or can’t be done, and the product configurator ends up knowing better.
• How did the switch to Blueprint go?
  The transition itself went surprisingly well, especially for the installers and the rest of the field service. In a previous system change, we had a gradual transition, but with Blueprint, we decided to switch everything – sales, purchasing, planning – all at once, except invoicing at first. The Sunday before, I couldn’t sleep from the nerves! But on day one, I was only called a few times by installers, and the only questions were: “What’s my password?” and “How do I click on a job?”. After that, we barely heard from anyone, and everything ran super smoothly. Everyone was immediately very satisfied.
• How do you look back on the transition?
  It was an exciting, major transition, but it worked out well. The logical terms and labels in Blueprint made it quickly understandable for everyone. In the beginning, the program was perhaps perfect for a smaller company, but we see it growing with us. Data analysis and steering needed more attention at first for a company of our size, but continuous progress is being made. The challenge now is how Blueprint will continue to fit as we grow further and start operating as a chain, but we see that as a positive, shared challenge.

Daily Impact

• What has concretely changed within your company due to Blueprint?
  Quite a lot has changed. Most visibly, our installers now work on tablets. This means they always have all the necessary information, including photos, at hand. Communication between departments has also improved significantly.
• What benefits does Blueprint bring you?
  The biggest benefits are fewer mistakes and faster action. Installers have said: “We have plenty of information with us.” The entire process, from quotation to installation, is now much more streamlined. The cogs between departments mesh better because everyone understands the program better. This has even improved job satisfaction in the departments. Colleagues who were sometimes skeptical about new systems have now come around. Everyone feels they can work more easily and effectively on the computer. I’m sometimes even faster than the system because I know exactly where to click!
• What do people in sales, accounting, and field service (separately) think of the program?
  • Sales & Field Service:
    As mentioned, the field service adapted quickly and is happy with it. Sales initially struggled a bit with the product configurations, but that often turned out to be a learning process about our own products. Now it’s going well. User-friendliness is a big plus.
  • Accounting:
    The accounting integration with Exact took some time, but it’s in place now! And the API link with Mollie for payments is a fantastic addition; it saves us an enormous amount of work! We even hope customers will pay via Mollie. Sending invoices is quick, and recent updates have brought even more nice additions in that area. The ability to invoice in three installments for our window frames department, added later, is also a major improvement.

Customer-Focused Work

• What do you notice about Blueprint in terms of communication between Paul & Paul and the customer?
  Customers respond surprisingly positively to the digital options, such as digitally signing quotations. In the sun protection and window frames industry, there are still many traditional working methods, so making such a digital step was exciting. But it’s well received. Even in the showroom, we get great reactions when customers see how easily a price can be calculated. You could almost let the customer do it themselves. The quotations look neat and polished. It’s foolproof: the price you see is the price the customer pays, without the hassle of price books.
• What do customers think of the automatic emails, installers with tablets, and digitally signing/paying for orders?
  Overall, very positive. Occasionally, we still get an email asking if a digital signature was received correctly, but usage is high. Documentation and communication via email are clear and neat. We do see that in proactive communication, such as sending text messages about the arrival time of an installer, we can still learn from major players like Coolblue. But for now, what Blueprint offers is absolutely more than sufficient and professional for our customers.

Financial and Business Effect

• Has Blueprint had an impact on your figures?
  That’s a question we can better answer after the summer, once we’ve completed a full year with Blueprint.
• If so, how can you express this in efficiency, error margin, and better internal communication?
  We feel we now make fewer mistakes when measuring on tablets and processing sales orders, partly thanks to the increasingly complete product configurations in Logyx. The error margin has therefore decreased. In terms of efficiency, Blueprint definitely pays off for me personally; I have more time and peace of mind, although during busy periods it’s still all hands on deck to check everything. But overall, less correction work is needed because everyone understands the system better. A good implementation and training of employees is crucial here; don’t start too quickly and make sure everyone understands it well.

Collaboration with the Blueprint Team

• How do you experience Blueprint’s service?
  The service, via the helpdesk and support requests, is good. We get quick and clear responses. Sometimes I can’t even remember exactly what my original question was, so it would be helpful if the original case was always repeated in the response, but the speed and quality of the answers are fine. We also understand that not every problem can be solved within 8 hours, especially when it concerns complex matters.
• And how do you experience working with the Blueprint/CodeFlex team?
  The cooperation is pleasant and good. Nothing is done haphazardly. Developments sometimes take a little longer, but once they’re there, they’re perfect. That’s worth a compliment. They think carefully about solutions. It’s nice that they are open to feedback and that developments from other customers can also benefit us, although it sometimes means that not everything can be exactly our way because it’s a standard package. But that balance is definitely there.

In Conclusion

• How do you see Blueprint and other custom software for you in the future?
  We see a lot of potential, especially in further developing chain functionality now that we work with multiple locations. Think about being able to switch between locations, but with separate data. Further wishes include warehouse management with scanning and booking of products, creating return forms, and sending SMS notifications to customers when an installer is on the way. More direct API connections with suppliers for automatic ordering are also welcome, or at least an email button in the system to send orders directly from Blueprint to suppliers, which also helps with status tracking. Every button that makes a manual action or status change unnecessary is a win.
• Would you recommend Blueprint to other craft specialists?
  Yes, absolutely yes! We’ve told Lars several times that he can always list us as a reference. We’ve already spoken to several fellow companies and shared our experiences, for example at trade fairs or when they call us. So yes, definitely recommended.

The story of Paul & Paul shows how smart digitalization really makes a difference. Thanks to Blueprint, they work more efficiently, make fewer mistakes, and have more peace of mind and oversight in the entire process, from quotation to delivery. At the same time, the customer remains central, with clear communication and a professional appearance.

We are proud to support Paul & Paul in their next phase. Their experiences confirm what Blueprint stands for: a practical, complete solution that truly helps craft specialists move forward.

Are you also ready to bring more oversight, control, and professionalism to your business?

Feel free to contact us for a no-obligation demo. Email us at hello@blue-print.io or call 040 782 0212.

We are happy to think along with you about the best solution for your unique situation.

The post This is how Blueprint works at Paul & Paul: control over the entire process appeared first on Blueprint.